[NEED HELP]Allowing users to control & monitor Z-Wave based devices when NOT on local network

[mlchelp (michael watson)]

@notFound404

No, not at this time directly from the hub. There is a way to do it with a Zwave stick and if you search the forums, there are a lot of posts on this subject.

While I will do my research on this, is there a way we can use the Z-Wave Stick (like this one: Z-Stick Gen5+) with the SmartThings hub solely for the purpose of OTA?

This is recent and may help you with the firmware upgrade.

Adding Aeotec Gen 5 Zwave USB stick (2023)

I am wanting to add a Aeotec Gen 5 Zwave USB stick to my Smartthings network as a secondary controller to update some of my Zwave devices firmware. I cannot find any instructions on the exact process but I am assuming I add it as another Smart Hub? If not what do you put it under. The hub process seems to work and it see it It gets to the last step and asks for a serial number. There is no serial number. The qr code on the box does not work. There is a serial number on the side of the box but it is too long. There is another number on a barcode sticker but it does to work. Any one else run into this?