Magic Home LED strip lights not working

So I just brought the Magic Home LED strip light and I connected it and it was all alright and then I added a password to it so now one else could connect. However when I made the password in a went to put it into my WiFi it’s wouldn’t let me and said it would only connect if another device had been connected to it , which it hadn’t as it was only connected to my phone . So now it won’t let me access the LEDBnet WiFi so I can control my lights .also the password it correct .
Does anyone know what to do or something that could help? I

I had a similar issue I reset the LED strip via the plugging in and unplugging sequence. Oddly enough there was two separate apps in the Play Store (I’m on android) that I had to download in order to get the LED strip onto my WIFI network. The 1st app connected me to the strip via that LEDBnet and then I opened the second app and connected to my WIFI. good luck.

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You need to use the other app . Magic home WiFi to set it up. Magic home plus is just for show .

Hello So I have a similar issue , The modem was changed along with the wifi password And like a fool i deleted the device from the app thinking it would be found easily and I could just add it like new but my wifi can not find the Magic led light, I tried the supposed resetting steps the on for 5 sec off for 3 sec 4 times and I have tried a bunch of times even using a stop watch to try to be as accurate as possible but it does not reset. Can anyone help me figure out how to reset this so I can add it back on the the wifi network Thanks

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This happened to me also, although I didnt change my routers password. I just turned it off for a few days. Tried the reset but no luck. No wifi connection and not connecting through the app. Thinking of sending it back.

I had a problem where my power cable didn’t come with my LED lights but I sorted it out by using an old computer cable to power it… It worked for 1 day and today it just wouldn’t work. Can someone help me please

Hey,
I had the same issue with the wifi password changing so I deleted my lights off the app and then I couldn’t reconnect again. To fix it I had my lights plugged in and switched ON. Now there is a chord connected to the adapter (plug) which you can take off and put on again (you have to unscrew it by hand). So, with your lights on unplug the chord then put it back in and repeat 3 times. Your lights should start flashing different colours. Then go into wifi and it should pop up. Hope that helped!