Kwikset SmartCode 916 lock code manager?

I just got a smartthings hub and 3 Kwikset SmartCode 916 locks. I’m trying to configure the lock code manager but I’m stuck in “Change lock device handler to new code:”

When i go to Navigate to ‘My Devices’ I cannot see my locks. I can see and use the locks in my phone, and I can use them.

What am I missing?


You probably logged into a different “shard” than your own account is on. You’d think SmartThings would do this automatically for you, but it doesn’t.

The following thread should help:

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Thanks! My locks are working now!

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