New to forum today, just searched and didn’t find this topic covered.
I have an ISY99 with ZWave and a SmartThings Hub to control locks and other ZWave devices. In troubleshooting a Schlage Connect lock that kept autolocking, I determined that SmartThings appears to be locking the lock if it’s unlocked by the ISY. I am basing this on the following: Autolock feature confirmed to be turned off in Schlage lock. Unlock command from ISY runs, door unlocks, then it locks back up almost immediately. If on the other hand the unlock command comes from SmartThings, the door stays unlocked. This seems to be recent, either after the last Hub firmware update or after a recent SmartThings iOS app update. I had been listening to hold music from Schlage’s support line for about 20 minutes when I realized this and I hung up, so they haven’t confirmed this is true. All I know is there was no auto-locking set on this lock before, and I know it isn’t the auto-lock feature anyway because that has a 30-second delay and this locking is occurring almost immediately after the unlock, almost as if SmartThings is saying, oh no you don’t. It’s nice that SmartThings ensures the lock maintains a state consistent with its expectations, except I’d like the ISY to also have the ability to control the lock and for the two hubs to play nicely together.
Has anyone else noticed similar behavior? Is there any way to get a log from the SmartThings hub that tells when it sent commands and to what?