I have an Aeon Gen 5 siren along with a single motion detector currently configured and the Smart Home Monitor – Security app.
When I set the status to ‘Armed/Away’ the system works, the siren sounds and LED’s light as expected when motion is detected.
HOWEVER, I cannot turn off the siren once this occurs. There is a notification pop-up in the app that asks if I want to mute the siren and another to dismiss the alert, but the option to mute the siren is not highlighted and pressing the button does nothing. I can ‘dismiss’ the notification, and even turn the home monitor to ‘Disarm’ status, but the siren continues to wail uncontrollably.
The only possible way to turn off the siren at this point is to go into MyHome–>Things and manually turn the siren off. That’s obviously unacceptable.
It would seem that the app is not properly turning off the siren when it should.
Looking at the ‘Live Log’ the only notable fact I could determine was that the APP and the DEVICE send an ‘off’ message to the siren after the pre-determined alarm duration (e.g., 5 minutes), but they should also send when the alarm is disarmed, right?
I have tried removing and re-adding the siren, as well as rebooting the hub, none of these solutions work. I was surprised to search this forum and not find this problem. I can post the logs if needed.