I posted this on another thread, but will re-post here. pwhite8314 sounds like heās in the same position as I am, except that the AXIS device handler in my SmartThings app allows me full control over the blinds, and also displays battery %ā¦ I think weāre all kind of feeling out issues on a new product still. I still have generally positive feelings about my AXIS Gear purchase (good thing, since Iāve got more coming that I ordered in round 2).
I have only integrated 1 AXIS Gear to SmartThings so far (I pre-ordered 8 Zigbee chipped devices in round 1). There is some trial and error involved; this isnāt a plug-and-play experience like a lot of more mature SmartThings integrated products. Some comments Iād have about the whole AXIS Gear experience so far that donāt seem to show up elsewhere:
(1) I installed all 8 of my Gears onto walls first. That part was pretty easy, but you have to make sure the cord is really tight when you screw in the plate that the Gear hangs on; I did not pull it tight enough on the first couple, and had to re-position screws later.
(2) I tried integrating the Gears into SmartThings after I had installed them on the walls; I was expecting a pretty easy integration based on my previous experience with ~100 or so other things in my condo. That wasnāt the caseā¦ I only had 1 email to the AXIS team, and they sent me an 18 page PDF called SmartThings Integration Tutorial v5.0r that walks you through 33 steps to add the Gears to SmartThings using GitHub and their own device handler. That sounds cumbersome, and it did take me (definitely not an expert user) a couple hours or so to add the 1 Gear onto SmartThings that Iāve added so far, but it wasnāt painful - my lack of experience is why it took as long as it did. I did not have to delete my location or any of the other things I have in SmartThings, as some people are saying they were told to do.
(3) Another problem with my install was that the windows where the Gears are located are about as far away from my hub as you can get in my condo. Itās not farā¦ only a single floor 2 bedroom condoā¦ and I have lots of other Z-Wave and Zigbee devices between the windows and the hub, but it apparently was too far. So for the 1 Gear that Iāve put on SmartThings so far, I had to take it off the window/wall, and go sit with it next to the hub to get it to pair.
(4) Be careful with where you place the solar panel. My 8 were all placed on windows facing south and east, and I live in the Caribbean, so plenty of sunlight. Except I put them at the top of the windows, behind the blinds, and didnāt account for an overhang outside that blocked so much light that the Gears on the upper windows wouldnāt function after only a few days of use. Those 4 panels will have to be moved, which stinks for me, since I did all the cord management on them already.
(5) Add-on to (4), The 12 (yes 12) AA back-up batteries in each solar panel seem to run out quickly. Iāve had my Gears for about a month now, using them not terribly often, but all of my upper window Gears are dead at this point. Again, Iām going to have to take them down and move the panels to hopefully build up some stored energy, but the back-up batteries seem to have gone out in the meantime.
Some of my mistakes are probably obviously dumb ones borne of being excited to get the Gears up on the wall after waiting through the Kickstarter campaign, but hopefully this is helpful to someone. Definitely ask for that specific PDF if you donāt have it; the support guy I dealt with was named Matt and was great, just like all the people working at AXIS, which Iāve found to be the best part of their product.