What would be the trouble shooting steps for an Ikea 5 button remote that pairs easily to my v3 ST hub, shows up in my Android ST app (the newer app, latest version), reports battery life, but otherwise appears dead (no button presses or holds show up on the ST app, automations (routines) do not respond to button presses, no button presses show up in the live logging in graph.api.smartthings.com. I would be tempted to conclude there is broken hardware in the button but I have another Ikea 5 button remote that behaves the same way. This is all tested with fresh batteries, removing the device from the app, removing batteries, reinstalling batteries, adding the devices back to the app, renaming them, etc. with no change. Meanwhile, I have two other Ikea 5 button remotes on my hub that work great. Thank you for any suggestions.
Thank you for the suggestion. Unfortunately, no luck. I also tried something I read in another thread: changing the DTH to the IKEA motion sensor, waiting a couple of minutes, then changing it back. That also didn’t work. I’m beginning to wonder if the remote is somehow, unintentionally, paired (by zigbee bind) to another zigbee device in the house and that’s why the button presses aren’t showing up in smartthings but the device itself does. OK, I probably have no idea what I’m talking about!
Finally, you must add the device again to smartthings and it will associate one of the edge drivers that you enrolled.
Inside the device you can change the driver if you have more than 1 that have compatibility with your device.