Do you have a second hub installed in your location?
Itās both backup and migration for hubs with 50.X+
Hi all! I wanted to provide some quick context on how hubs that may not be online function with the Hub Replace feature to hopefully answer some questions here.
Hubs with software supporting the Hub Replace feature periodically create encrypted backups of information like network keys for its supported mesh networks, driver state, and other key pieces of information. So if a replacement is requested and the āsourceā hub is offline the most recent backup available will be used for the replace operation. If the hub is online a fresh backup will be created and used. Replacing an offline hub is ābest effortā and may miss some changes that occurred between the most recent backup and when the hub went offline, so we recommend performing a replace when the source hub is still online if possible. ā¦
jjmucker
December 21, 2023, 9:33pm
45
I do not. Is that why itās not showing?
yes, i believe it only shows when you have 2 hubs at the same location.
Nezmo
December 22, 2023, 4:25pm
47
I only have a single hub.
I have 2 locations with single v2 hubs with FW 51.02 and I donāt have the replace option.
jjmucker
December 23, 2023, 9:34am
52
Weird that I canāt see that option.
I got a SmartThings Station for Christmas and installed it at one of my locations that already had a v2 hub. And the āHub Replaceā option appeared for that location after the installation of the 2nd hub.
jkp
December 26, 2023, 1:37am
54
Yes, as you discoveredā¦ the two hubs need to be in the same location for the hub replace feature to show: https://community.smartthings.com/t/new-hub-replace-feature-for-smartthings-hubs/271726
