How to clear adt tamper alert from app

[JDRoberts]

@The_Master

Mounting the hub created a tamper alert. I cleared it from the hub pad but its still showing in the app and clicking ok does not clear it. How do i clear the alert from the app. Am i missing something.

Probably the tamper alert internal sensor is out of place. This is a common issue if you take the back panel off in order to facilitate mounting.

See the following thread (this is a clickable link). Read through the thread, there are pictures and everything.

Does the ADT model hub have a tamper alert if a burglar tries to smash it?

Do you mean you removed the panel and didn’t put it back? The tamper alert Will go off if either the back panel is removed or if the batteries are not properly seated or are non-functional.