HELP PLEASE: Migrating Zwave Devices to Smart Things

Hello -
This is all new to me and I want to configure a Smart Things Hub to connect a my Zwave devices from a previous Monitoring System. I have a Thermostat, Door Lock, Light Switch and Door Bell, but I have no idea where to start. Is there a Smart Things for Dummies that I can learn how to implement a Smart Things Hub System?

TIA<

Mark

see if this thread can get you on the path but ask questions if needed: https://community.smartthings.com/t/faq-how-to-migrate-from-wink-to-smartthings/192845. While it was for Wink migration… many procedures mentioned in it. basically applies to other systems as well. Except for the part about device handlers, you can view this thread on Edge Drivers: https://community.smartthings.com/t/faq-i-have-no-idea-what-edge-is-is-that-a-new-developer-tool-2022/237775

ok… so the first thread more out-of-date than I remember :slight_smile:

When you are ready to look at Rules API: https://community.smartthings.com/t/faq-getting-started-with-the-new-rules-api/184078

and last… a good resource is Advanced Web App and My SmartThings

can you provide more details on your previous system and devices… brand/models?

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Welcome! :sunglasses:

No SmartThings for dummies, unfortunately, but I think the process is going to be simpler than you’re expecting, if a little tedious.

  1. you will need to reset each device from your old system so that it is ready to pair to a new hub. This process is called “Z wave exclusion.” You just have to go through one device at a time.

Typically, you will issue the exclude command from Z wave hub and then you will have to physically do something on the device like push a button a specific number of times and then the device will accept the exclude command and reset itself so it is ready to join a new network.

If you still have your old hub and app, you can probably do it from there. But if you don’t, it’s OK, you can issue what is called a “general exclude” from your new SmartThings hub and then when you do that physical pattern on the device, it will accept it and reset itself.

The exact pattern will be different on different devices, so this is part of the tedious part. You will probably have to find the user manual for each of your devices online to figure out exactly how to complete this reset step.

  1. once you have each device individually reset then you can individually add them to SmartThings just like they were a brand new device.

——
As @jkp said, we can help you better if we know the exact brand and model of each device.

Also, which model SmartThings/Aeotec hub do you have?

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Also, with all due respect to @jkp , I would say that less than a 10th of a percent of SmartThings users use the rules API, and unless you’re a programmer, it’s going to seem pretty overwhelming. So I would just skip that particular item for now. Again, unless you do have a programming background, in which case you’ll probably find it very interesting.

You’ll be able to make most of your rules just in the SmartThings app itself using routines. And if you want to do more than that, there are some other options for non-programmers, which are much easier to use than the official rules API

JMHO, of course. :sunglasses:

What was The brand of your old hub?

Also, the order in which you add the devices may be important, particularly if they are more than three or four years old.

Ideally, you will probably want to add them to SmartThings in this sequence:

Light switch
Thermostat
Doorbell
Door lock

The following community FAQ will explain why in post 11. (I will link directly to that post.)

A Guide to Wireless Range & Repeaters - #11 by JDRoberts

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Hi and Thanks for the reply. I bought a new SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub. I have done the factory reset, and have been able to add it to my Wifi. The monitoring system I had before is 4 years old. It was run on an IQ 2. I have removed and believe I have Excluded them all. Here devices I have are as follows and none are Wifi.

Kwikset Dead Bolt. Believe it is a 901
Skybell Doorbell
Honeywell T6 Thermostat
Light Switch - Need to pull the cover to see Mfg.

Using the SmartThings App, I can see none of the devices. When I have tried to connect the Thermostat, Honeywell has some pretty bad instructions, it will not show up. When I press setup manually, it takes me into the Honeywell app, which is of no use. Do I need to Factory reset them all?

I am sure that I am making this much harder than it needs to be, but I am struggling making what should be an moderately easy task difficult, I am sure…

We would need the model number for the kwikset to know whether it is zwave or Zigbee, but it’s probably zwave. If you did successfully exclude it, you should then be able to select “add device“ in the SmartThings app and add it from there.

The skybell is a Wi-Fi device (not zwave)and does not work with SmartThings.

The thermostat is a Wi-Fi device (not Zwave) and probably works with SmartThings, but you would have to connect it to a Honeywell account in the cloud first, and I’m not clear if you have those login credentials or not. It may not be available to systems other than your security system, it just depends how it was set up. But you will definitely have to use the Honeywell app. first you set up the thermostat with its own app. Then you make a cloud to cloud connection between your Honeywell account and your SmartThings account.

We definitely need the model number for the light switch. If you take the face plate off, it should be etched into the metal surround for the switch. :thinking:

I will get pictures of the Mfg. information tonight when I get home from work.

The thermostat is Z wave, as it has a Z-wave set up in the menu and it will not connect to Wifi. I will try what you suggest.

I can see the Skybell on the Wifi, but it will not connect with the Skybell App. I will go back and try it again.

Pretty sure the Door lock and light switch are not Wifi and will get the information tonight,

I really do appreciate all the help here.

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My bad on the thermostat— I looked at the wrong model. You won’t need the Honeywell app for that, it should just work as Z wave device as long as it has in fact, been excluded.

I’m not feeling well this morning, so I’m going to leave it to other people to walk you through how to do a general Z wave exclude from your SmartThings hub, you’ll need to do one for each of zwave devices, including the thermostat.

After that, you add them one at a time using the “add a device“ option in the SmartThings app. Choose “partner devices“ and then the brand. You will need to check the user manual for each Z wave device to find out what you have to do to include it to a new network.

Hope you get to feeling better… Thanks for your
input…

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Sorry for the delay… I had a family issue that took priority.

So, I have determined that the Skybell doorbell is worthless. It is the model madel for Alarm.com and will need to be replaced.

The Hub I have is a SAMSUNG GP-U999SJVLGDA 3rd Generation SmartThings Hub.
The Doorlock is a Kwikset. Model 450248
The Thermostat is a Honeywell T6, Model TH6320ZW2003
The Light Switch is an Eaton, Model RF9601

I have tried to Exclude the Thermostat and it fails that process. Will I need to do a hard/factory reset on all these devices to get them disconnected?

I cannot add pictures because I am a new user and it will not allow me to do that.

Appreciate your help!!!

don’t factory reset. Can you go through the steps you took to exclude the Thermostat? When you tried the exclusion - was that from the previous system or from ST?

I have tried to Exclude it from that old system and cannot. I tried to also do it from the Thermostat itself, in the Zwave Menu, and it fails to Exclude. That is why I ask if I should just do a Factory Reset. Seems like I am kind of stuck.

try excluding it in ST:

  • open your hub in the ST app.
  • tap on the 3 dots in the upper right of the screen
  • select Settings in the pull-down list
  • choose Z-Wave utilities on the settings screen
  • tap on Z-Wave exclusion and perform the necessary steps needed on your thermostat
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OK, thx! I will try that next and report back. Thanks again for all your help…

The terminology for Z wave devices can get very confusing.

The main thing to know is that each Zwave device records for itself in its own firmware what network it belongs to. And until that specific information is reset to blank, the device will not join to a new network. That’s what the Z wave exclude utility is for. The only thing it does is tell a Z wave device to clear its stored network ID field. It doesn’t change any of the other stored parameters.

Some manufacturers Will say that a “factory reset“ clears all the information, including the stored network ID field.

But some manufacturers use the term “factory reset“ to mean resetting all of the other parameters, but not the network ID field. That’s usually used for devices in tented for professional installation where the devices come in a bundle with the hub and were connected together at the factory. Those companies don’t expect you to ever change it to a different network unless the hub fails, which again in their business model would be handled by a professional installer.

Because of this confusion, we don’t generally use the term “factory reset“ generically when talking about zwave devices. It might mean different things for different brands.

On some home automation platforms, a “factory reset“ might clear everything except the stored network ID. On other home automation platforms, it will also clear the stored network ID. It just varies.

So Instead, we use the term “zwave exclude“ when we mean we want to reset the stored network ID in the device so that it can be added to a new network. Because that term will have the same meaning for any certified zwave device. :sunglasses:

(And, yes, you will have to do a Z wave exclude individually on each device that you are moving from one network to another.)

Got it, thank you!

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OK, last night I was able to Exclude all my devices. Yay!

I was short on time, so I just tried to connect the door lock. I was successful in doing that, but when I tried to change it from Locked to Unlocked, I got the attached.

let’s take you back to @JDRoberts earlier post:
https://community.smartthings.com/t/help-please-migrating-zwave-devices-to-smart-things/284672/5

couple of other things to consider as you get started:

  • is hub centrally located in your house?
  • is hub enclosed in a closet or cabinet?

you need repeaters between the two.

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Hub is sitting right next to my Router and is probably 10 feet through a wall to the door lock.

I knew the order thing that you pointed me to, but I was just doing the one device and no others were connected.

Thanks!