Help! Changed wifi and ruined my setup?!

Hi all,

Apologies if this isn’t the right category.

I recently switched to Google fiber and, as part of their setup, switched to Google mesh wifi. I used the same SSID and password as my old network and figured all my devices would automatically reconnect to the new mesh system. Turns out, I had to re-add them all manually-- including my v3 hub.

It seemed there was no way to manually change the wifi network in the hub/app settings (greyed out), I did some googling and followed instructions similar to these. I can’t find the exact post. Problem is, I think the instructions I found had me do a factory reset. I was able to re-add my hub to my account, but all my devices except for those controlled through bridges now show up as offline. I can’t be sure if I did a factory reset, but that’s what it seems.

Called support and they told me there is no way to manually change wifi networks on the v3 hub. What?!?! So if your router breaks and you have to buy a new one, you need to start from scratch? Unbeliveable. He said I need to either start from scratch or hope that I can re-add my devices by putting them in pairing mode and searching for them.

Folks, am I out of luck? Do I have to delete and re-add all my devices (something like 40+)? If I do that, will all my webcore scripts be ruined? Please tell me there is some workaround. I’m kicking myself for not checking here before messing with my hub.

The method has changed a couple of times since the hub was first released. Here’s the current support article, did you try that?

This will not affect any devices connected to the Hub, and does not require a factory reset.

No, I haven’t tried that, but like I said- I may have done a factory reset.

The good news is that so far I’ve been going around setting devices in pairing mode and searching for them, and they seem to be reconnecting just fine. Hopefully it works on all my devices…

Thanks for the reply.

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