Same here with the sunset issue and the message from support.
Open the app and hit done.
Itâs very probable that Iâm having the same issue with sunrise events⊠however today, my hub didnât even fire a â(x) has leftâ command or a "(x) has arrivedâ command. I just uninstalled the unofficial version and reinstalled the official version. Hopefully things start to react correctly soonâŠ
I am having the same issueâŠglad I checked this thread 
I have a light thatâs supposed to come on when someone returns home only at night. My wife told me today the light was on when she returned home today. Checking the logs it looks like everything worked fine Sunday but has been messed up since. Same as others, switched from Home Day to Away Night then Home Night at around 2pm.
Hope they fix this soon but am glad Iâm not alone
Scott
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I was curious yesterday to see if my Home - Evening phrase would be fired at sunset⊠well, it looks like no, nothing was fired and I had to do it manually.
This morning, while present at home, my Home - Day phrase did not fire up at sunrise 
but 10 minutes after leaving for work, my Away - Day was executed, which is an improvement over yesterday 
and one step towards normal behaviour!
I contacted support about my issue as well. My lights did not turn off this morning at sunrise as they usually do. I rebooted my hub last night hoping that would fix it, but it did not.
I have not heard back from tech support yet, but my Home-Day successful switched to Away-Day once everyone left the house.
Awesome thanks! Thanks for writing such a fantastic app for us!
Thanks Great app works wounderful
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OK I am still confussed. What I am looking to do it if it is dark and we get home to an empty house lock doors and turn on lights. If it is day only unlock doors. What am i missing.
Set up hellow home phrases to do what you want for each condition. However you setup the hello home phrase is what eill happen. Look at your phrase setup and youâll find your problem.
So I need to make 2 Iâm backs. One for day and one for night. So if it is in away day trigger Iâm back day and switch to home day. And at night away night and I need to trigger Iâm back night and switch to im home night. Right?
If thatâs how you want it to work, yes.
well the âIâm back dayâ would just unlock the doors but the âIâm back nightâ would unlock and turn on lights.
ok but how do I get it to trigger. I made the two new phrases. but I donât see where I can say only perform if in âaway nightâ or âAway dayâ what am i missing. how does other people do the lights only come on when they come home if it is at night.
Ok i just followed this and I think it will cover everything. not using this app but I got what I was looking for.
I got this from another post
- Go into the screen where you add/remove/rename your modes
1a) Change Home to Home Day
1b) Change Away to Away Day
1c) Remove Night
1d) Add a new mode called Home Night
1e) Add a new mode called Away Night
Now you should have all four modes: Home - Day, Home - Night, Away - Day, Away - Night.
- Go into Hello, Home
2a) Create a new Action called Come Home Day. Under âWhat do you want to happen?â set âChange the mode toâ Home Day. Under âAdditional settingsâ set âAutomatically perform âCome Home Dayâ whenâŠâ to occur when Someone arrives. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Home Night, and Away Night.
2b) Create a new Action called Come Home Night. Under âWhat do you want to happen?â set âChange the mode toâ Home Night. Under âAdditional settingsâ set âAutomatically perform âCome Home Nightâ whenâŠâ to occur when Someone arrives. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Home Night, and Away Day.
2c) Create a new Action called Leave Home Day. Under âWhat do you want to happen?â set âChange the mode toâ Away Day. Under âAdditional settingsâ set âAutomatically perform âLeave Home Dayâ whenâŠâ to occur when Everyone leaves. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Night, Away Day, and Away Night.
2d) Create a new Action called Leave Home Night. Under âWhat do you want to happen?â set âChange the mode toâ Away Night. Under âAdditional settingsâ set âAutomatically perform âLeave Home Nightâ whenâŠâ to occur when Everyone leaves. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Away Day, and Away Night.
2e) Create a new Action called Sunrise Home. Under âWhat do you want to happen?â set âChange the mode toâ Home Day. Under âAdditional settingsâ set âAutomatically perform âSunrise Homeâ whenâŠâ to occur at Sunrise. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Away Day, and Away Night.
2f) Create a new Action called Sunrise Away. Under âWhat do you want to happen?â set âChange the mode toâ Away Day. Under âAdditional settingsâ set âAutomatically perform âSunrise Awayâ whenâŠâ to occur at Sunrise. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Home Night, and Away Day.
2g) Create a new Action called Sunset Home. Under âWhat do you want to happen?â set âChange the mode toâ Home Night. Under âAdditional settingsâ set âAutomatically perform âSunset Homeâ whenâŠâ to occur at Sunset. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Night, Away Day, and Away Night.
2h) Create a new Action called Sunset Away. Under âWhat do you want to happen?â set âChange the mode toâ Away Night. Under âAdditional settingsâ set âAutomatically perform âSunset Awayâ whenâŠâ to occur at Sunset. Under âAdditional settingsâ in this same section check the boxes under âDonât automatically do this if I am in one of these modesâ for Home Day, Home Night, and Away Night.
Thatâs it! Your four modes should begin switching automatically now based on presence and whether itâs day or night. Now just be sure to go into any of your lights, door locks, etc. that you have programmed to turn on/off, lock/unlock, etc. and select which of the four modes you want the actions to occur under.
2 Likes
Ok so 2e - 2h can be replaced with this app. I think it is finally making sense now.
Tim, just wanted to say that everything has started to work perfectly since last friday, without me doing anything. Phrases get fired up correctly, both sunrise/sunset based ones and presence based ones⊠wife is happy again
Thanks again for this wonderful app, which I consider essential to my setup now
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I was away on vacation all last week. I noticed that every day at Sunrise it would switch to Away Night instead of Away Day. That never happens when Iâm actually coming and going daily from the house - It seems to go to either Home Day or Away Day reliably. But all week the Away Night at Sunrise seemed consistent. If I changed the mode to Away Day, at Sunset, it seemed to trigger back to Away Night as I would have expected. I have the âunofficialâ app at the moment, but based on the recent comments, Iâm not sure it would make a difference.
Iâve been consistently seeing the app not fire my sunset phrase for a while now but I just started digging around this evening. I noticed that in my hub event log, thereâs no sunset event listed.
Under normal circumstances, should there be?