I laughed when I saw this😂
Oh I see. Thank you for that information. I may post smartthings helpdesk response to my ticket on the forums shortly. I would like to have others insight to my issue. Maybe I am just missing something on how to fix the issue I am having myself.
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Just out of curiosity, for us laymen, what is it that that causes the system to not be stable?
I used Staples Connect for almost three years. Yes it was a closed system with no developer flexibility at all like SmartThings provides. But for what I used it for, mainly lighting, it just worked for three years with no problems.
Not asking because I think that I or anyone else can do anything about it, not a complaint, but just curious about what factor provided the stability that Staples Connect had. Stronger zwave radio in the hub? Better hub design? Better firmware?
Thank you for your response. Well here is to hoping that SmartThings has longevity and continues to improve and evolve.
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Fewer features is the #1 factor in stable systems. In general, the simpler the system the more stable it will be. As you support more devices, more protocols, add more features, let the “developer” do more things, you add a greater chance of breaking something. Good designs work to make software that can be changed without causing problems. But complexity adds to the problems exponentially. Systems with frequent new “features” have more bugs than systems that rarely change. Ironically, the problems with the SmartThings are probably because of a push to make it “better”, “add features”, etc. Thus, the comment about the “lutron… if you only want lighting.” Alas, I only need lighting, but I like the features that more complex, and thus more buggy, devices offer. So now I have to decide what is really most important to me.
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It’s good enough for me, I have a hub at my house and apartment. I had SmartThings at the apartment since March and I haven’t had it fail on me yet. I was worried about having to reboot the hub but 6 months without an issue!