As @jkp suggests, being more specific about what you are experiencing will help resolve the problem. I current have 63 switches, 11 shades, three screens on my screened in porch, landscape lighting, 8 zwave plugs, 5 door locks, 6 ring cameras, my backyard fountain and pond along with a few scattered hue lights (and a Hue hub) all running in the new app for about 4 months now. I have 21 automations running and use smart lighting, smart locks, ring, hue connected services. All work in excess of 99% of the time. I do have the occasional device which shows offline in the new app when it isn’t, but it still operates from within the app and by automations that use that device. I will admit that ActionTiles is my main interface both on my phone and on mounted tablets in 3 locations through the house since it is faster and much easier to lay out logical screens to operate things manually.
My point in all of this…you can run a medium sized system in the new app quite successfully with just a little effort.
You have to do that on every device you work with. Which means my two phones and my two tablets, and then my wife’s phone. My wife (who rarely uses the app at all) went to turn off the stairs lights with it and errantly opened the new app (rather than the classic app) on her phone, and came up to me and basically said that was not something she’d ever be willing to use.
My son and I just went through this yesterday on a different thread. After all the Network Error frustration a sinple reboot of the hub made it all go away.
I’ve started with the new app and loved it in its early life and I was forced to learn to use the old app and I loved how simple it was, what you see is what you get! but moving forward and getting more and more things connected and more complex automations the new app with its updates just doesnt make the cut as good as the old app does. the UI flow (“hidden” menus inside menus inside menus) just doesnt work for me and its so slow in load times and honestly just makes me not want to open in the first place
When can we expect the ability to add custom device handles? Or add smart apps that currently can only be added in the Classic App though once installed work fine in the new app?
-28 days ago, although the process for custom capabilities in DTH isn’t polished yet. Custom groovy smartapps can be added in the new app for several months now.
I thought I was good for the switch, but now I see two issues.
-SHM Delay no longer “talks” (removed and recreated, still nothing)
-Using Life360 to disarm works, however when arming while I home, it sees I am home and immediately disarms.
Use armed (stay) and don’t use presence. And SHM Delay is for the classic app (SHM - Smart Home Monitor). The new app has STHM (SmartThings Home Monitor). They’re two different things entirely and you should only be using one. If you have switched to the new app and are using STHM, make sure you have removed anything for SHM as it will still continue to run in the cloud if not. As for the delay, when you go to configure STHM, under “set response”, look for the “delay before start” and " response delay" fields.
