i feel your pain. Unfortunately, the GE bulbs have a firmware error (which GE has acknowledged) which means that sometimes they do lose connection to the network. Any network, including the Hue bridge. Itâs nothing to do with SmartThings, but it is the reason why those bulbs are not on the official âworks With SmartThingsâ list. Some people will have no problems, some people will have a lot of problems, itâs just unpredictable. I changed out all of my GE links for the $15 hue whites just to get rid of that problem. It wasnât all the bulbs all the time, it was just once every couple of weeks, but it was a lot of effort for me to resolve each time. But other people may not care as much.
The following FAQ discusses what to do what to do once they have dropped off.
Unfortunately, the GE bulbs have a firmware error (which GE has acknowledged) which means that sometimes they do lose connection to the network. Any network, including the Hue bridge. Itâs nothing to do with SmartThings, but it is the reason why those bulbs are not on the official âworks With SmartThingsâ list. Some people will have no problems, some people will have a lot of problems, itâs just unpredictable. I changed out all of my GE links for the $15 hue whites just to get rid of that problem. It wasnât all the bulbs all the time, it was just once every couple of weeks, but it was a lot of effort for me to resolve each time. But other people may not care as much.