Garage Door Monitor SmartApp Failure

[Paradise488]

I discovered a “new” smart app this week to monitor your garage door. I attempted to install it and discovered that it did not recognize my garage door. So I asked questions and then started looking at the code. I quickly learned that the “device” they are look at is not a “standard” sensor associated with any commercially available z-wave garage door opening device. It is instead one of the Samsung Door/Window sensors. (That makes a lot of sense - NOT). Anyway, so I started to play with the code, until I understood it was over my head.
So I went back to just trying to see if the SmartApp actually works. I pointed it to one of the Samsung Door/Window sensors, and installed it. I then opened the sliding glass door where I have the sensor installed. The SmartApp didn’t see it. It didn’t send me any message (at either my cell phone, or my mail box.)
Has anyone else been able to get this thing to work? The Support People at Samsung are useless. Their response to EVERYTHING is send us some screen shots. A quick way of putting off a customer, and getting your response numbers up. USELESS

And before anyone asks: Yes, I am using the most current version of the software, with a new multi-axial sensor that tells me that my door is open or closed. It just doest report it to me after the set time period.

[johnconstantelo]

What’s the name of the smartapp and where did you find it?

[Paradise488]

it is the Garage Door Monitor offered by “smartthings” to be found in the “add SmartApp” page of my phone application (the new application - as opposed to the OLD application which is no longer supported)

[jkp]

that must be in the android app. don’t see that in iOS. just checking - it is in the Custom section in Add SmartApp?

[Paradise488]

Also, just for giggles, one of the SmartThing techs suggested that I should just set it up using the new “Automation” configuration application. Nice try, but that won’t work. There are no functional timers there (that I can find). I can tell it to report to me that the Garage door is open…but it does not appear to have a mechanism to make that report after the door has been open for an hour (or anything for that matter)

[Paradise488]

Yes, it is on an android phone, but examination of the code did not suggest that it was limited to android only. When you say “custom section”, I think I know what you are alluding to, and yes, I have tried to modify the original application (saving it in MY namespace so as to differentiate it from the original) and saved that file - but when I realized that the programing was more than I was ready for, I went back to the original code - which won’t work either. (AND I have told Samsung). All they could do was ask for Screen Shots.

[Paul_Oliver (PCO)]

It is not listed in my Android app. I am in the US.

[Paradise488]

Curious…I am in California? (Maybe they make special codes for those of us living in California).

I open the SmartThings Home Monitor, click on the “+” sign and open the ADD window. I select “SmartApp” (“Add SmartApp”) and scroll down…ah, and yes, you (someone) was right; it is listed in the “custom” section. I have played with it for a week and just didn’t notice that it was in the “custom” section.

Is that limited by platform??

[jkp]

it implies it is custom code installed in IDE at https://account.smartthings.com

Support will not offer assistance for custom code

[johnconstantelo]

@Paradise488

it is the Garage Door Monitor offered by “smartthings” to be found in the “add SmartApp” page of my phone application (the new application - as opposed to the OLD application which is no longer supported)

I don’t see it either, anywhere.

@Paradise488

but it does not appear to have a mechanism to make that report after the door has been open for an hour (or anything for that matter)

If you’re looking for a smartapp that tells you something has been left open for a period of time, take a look here:

Door left unlocked notification (2020)

I ended up having to put together my own app to do this until ST can do it within there own app. The one I use the most that replicates being notified for something being left open, on, or unlocked too long is a parent/child smartapp: (you’ll want all of these) Parent: (Save and Publish) https://raw.githubusercontent.com/jsconstantelos/SmartThings/master/smartapps/jsconstantelos/alerts-left-it-on-open-or-unlocked-parent.src/alerts-left-it-on-open-or-unlocked-parent.groovy Left it On Child: (just Save) https://raw.githubusercontent.com/jsconstantelos/SmartThings/master/smartapps/jsconstantelos/alerts-left-it-on-child.src/alerts-left-it-on-child.groovy Left it Open Child: (just Save) https://raw.githubusercontent.com/jsconstantelos/SmartThings/master/smartapps/jsconstantelos/alerts-l…

and

FAQ: Get a Notification if Something is Left On, Open, or Unlocked for X Minutes (2020)

People frequently ask “how can I get a notification if a contact sensor is open for 10 minutes?“ Or “how can I get a notification if my door is unlocked for more than five minutes?“ Etc. There isn’t anything in the official features for the V3 app that will do this, but over the years the community has developed multiple ways of accomplishing this. Some require paying a license fee for third-party app, but then are very easy to use. Others are free but have a more complicated set up. Because this is 2020, please limit discussion in this thread to methods which will work with the new V3 app. RBoy Apps. $40 lifetime license grants access to the entire library. This is a collection of very popular, highly sophisticated smartapps which work with smartthings and provide many different fea…

@Paradise488

Curious…I am in California? (Maybe they make special codes for those of us living in California).

For emissions, yup, smartapps, nope.

@Paradise488

Is that limited by platform??

Nope.

[Paradise488]

“don’t see it anywhere”…curious (Maybe it is just that I am in California). You have hit the nail right on the head. Yes I am looking for “a smartapp that tells you something has been left open”

Reading the rest of your message, I take it that you have made it work, using TWO application. The first being the “door left unlocked notification” AND the “RBoy Apps.”?? I don’t mind licensing fees, but I want to first make sure I have NO other possible solutions, and more important: it will do what I need.

Please confirm.

[Paradise488]

Several of you have suggested that you cant find the code I am referring to. Would it help if I provide the header from the code??

[johnconstantelo]

No, you only need one of them. In the first link I provided, you’ll find my parent/child app. In the second link I provided, JD has summarized all the options available, which includes rboys, and mine, plus a couple others.

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

What type of a Garage door do you have? If you have a WiFi based garage door (or even a Z-Wave) check out this app which is specifically designed to work with all types of garage doors (some of the stock apps are limited to specific types of garage door controllers).

[RELEASE] Garage Door Manager to Open and Close Automatically when People Arrive/Leave with Timer and Actions

On popular request request here is a SmartApp to have the Garage Door Open and Close Automatically when people arrive or leave with Timers, Actions and Motion Detection. Originally part of the Enhanced Z-Wave Garage Door controller device handler, it has been enhanced and made compatible with a wide variety of garage door controllers including MyQ, Virtual Garage Door Controller, Meross WiFi Garage Door controllers and other SmartThings compliant garage door controller devices. [IMG_6111] [IMG_6104] [IMG_6105] [IMG_6106] [IMG_6107] [IMG_6109] Key feature summary: Open garage doors when people arrive Delay opening Turn on switches/lights Turn on lights only if it’s dark outside Set operating schedules (Start/End Time and Days of Week) Set operating modes Close garage doors when…

[Paradise488]

Thank you all for your recommendations. Samsung’s support (for their own published app) is disappointing. That being said, John’s bundle works GREAT. I have it installed and it performs as expected.
Thank YOU!
T