SmartThings hardware and software are not perfect. Nothing is! SmartThings does a tremendous job for a young company supporting tremendous growth. SmartThings shoulders the blame for everything regardless of which manufacturer created the issue. There are integration issues and always will be as long as SmartThings integrates to third party applications and third party hardware. We live in a world where new releases are pushed out weekly and sometimes daily by vendors. What fixes one bug often creates another one. In addition to third parties issues, SmartThings wisely has an open platform that allows developers to create and share their code. This is another layer that frequently causes issues. I often wonder when SmartThings users are upset because their GE Link bulb or third party device stopped working, did they consider the possibility that it is not a SmartThings issue? Did they contact the third party manufacturer for support? Did they post to the others manufacturer’s blog? We are a community on the cutting edge of new technology where the problems are apparent and challenging. The majority of the solution will not be initiated by SmartThings. They will come from sharing the issues and asking for assistance from the community. The community is the solution. Developers like Patrick Stuart, Todd, and Jody Albritton who graciously spend their time and share their code are paving the way for the rest of us. Our ideas will help guide the future direction of SmartThings. Be proactive, but also be realistic.
I would like to see the specs for the new hub and an update that supports a local host capable of syncing with the SmartThings server or at least maintaining device status. I am working on integrating a DMP alarm system, multiple serial devices, Raspberry PI, IR and Insteon with our Zen Controller that will network with both SmartThings and Logitech hubs. The concept is the ability to map any input from any device type to one or more outputs for multiple devices types via logic and a database.
I do not work for SmartThings or Samsung. I work for a new startup, Zen Studios.