[^duplicate thread^]

[Phillip_S]

Anyone else having problems with Smart Lock Guest Access recently? I am just getting a spinning circle on the widget and tapping on the widget tile doesn’t change the display. Any help is appreciated.
Phil

[JDRoberts]

See the existing thread:

Smart lock guest access stopped working and now i cant delete user codes issued to guests

I am in the UK and guest user access was working fine earlier today and now disappeared from my smart things app. I have tried installation again and it says it installed but no longer in the list in the “life” section. I can add it to my favourites but nothing happens when i click it. Also checked the notifications and it still seems to be working in the background as doors are unlocked and the time is displayed in smart lock guest access. How can i delete the codes i issued to my guests when the app wont allow me to? i have paid for 3 licences of lock user management ( for 3 different properties) and can see them in my smart things app. Im afraid to use it until i can delete the codes from the other app. I don’t want conflicts.

[groovin28]

yes, this is now dead on the app for some reason

[Hanz_Gruber (Jeff_C)]

I have the same problem, the guest access app just disappeared today. I had to manually delete the code for departing guests and manually input the code for my arriving guests at the door on the lock itself. The app does show the manual changes that I made in the history but I need to be able to make those changes remotely. I’ve reported the issue through the smartthings app and hopefully they fix it fast.