Today is my daughter’s birthday and I need to turn off some automations but can’t log into the Classic App. Just get a blank screen after multiple restarts of my iPhone. Can’t figure out what’s turning off the lights in the New App. Yeesh. Out of all the days! [image] [image] Nothing reported…

Something is wrong. In the classica app, I get as far as entering Email then Continue. At this point I get an error message “Something went wrong…” The new app is logged in but all my devices are offline. I have rebooted the hub but that didnt help. BTW: Cant log in to the IDE either. After signing…

Same for me too. :disappointed_relieved:

Same for me as well. Happened around 6:45am. I opened a support ticket.

Same here, get something went wrong logging in, cant login on IDE, get an error code, Reference ID: 23651097-2af0-42e9-b803-b28969b43482 Error Time: 2020/02/05 12:05:10 and Goggle Home can’t connect to service.

Same from this thread App Down? Can't Login

Issues with device control, loading locations, automations, and platform API’s Subscribe Investigating - Some users in the Americas may be experiencing issues loading locations via the new and Classic SmartThings apps as well as the web interface. Some users may also experience issues or delays in …

Same here. I thought is was the Pixel 3a update this morning, but apparently not…

Same issues here. Cannot even access light controls via Google Home.

Please refer to the following thread.,. [image] Platform Issues with device control, loading locations, automations and login (February 5, 2020) General Discussion The service status looks green/up on the site, but I can’t sign in and got kicked out of the classic app. I …

duplicate post

General Discussion

jkp February 5, 2020, 12:32pm 11

Please refer to the following thread.,.

Topic		Replies	Views
*** duplicate post **** General Discussion	5	591	February 5, 2020
Platform Issues with device control, loading locations, automations and login (February 5, 2020) General Discussion	37	2218	February 7, 2020
** another duplicate post ** SmartThings (Samsung Connect)	6	677	February 5, 2020
Can't load app? (Classic) (31 May 2018) General Discussion	5	593	May 31, 2018
iOS cannot connect Apps & Clients	2	856	December 14, 2018

**** duplicate post ****

Related topics

duplicate post