Device Offline

Devices & Integrations
1

For some reason my hub is reporting that one of my light switches is offline. It was working fine for the last week or so, but dropped offline yesterday. I tried a Zwave repair, but the log shows:

2019-09-11 3:33:47.811 PM EDT
moments ago HUB zwNwkRepair failure Network repair for Sconces [11]: Could not assign new route

2019-09-11 3:33:47.539 PM EDT
moments ago ]HUB zwNwkRepair failure Network repair for Sconces [11]: Could not delete old routes

Sconces SmartThings Hub 11 OFFLINE Local a day ago

As for the network, I have 71 devices, most of which are hard wired so I assume they repeaters. This particular light switch is in a triple gang box with 2 other switches and about 8’ away from brand new GE switches that I’m almost positive are repeaters.

2

The easiest thing I have found in this situation of an offline GE wall switch is to flip the power breaker off/on for the room with the offline switch to reboot it. I have tried hub reboots, z-wave repair, etc., and a power cycle has worked for me.

3

Good thinking but unfortunately no luck. The weird thing is that I can’t exclude it either.

There are older switches and They were a struggle to get paired, but have worked for a few weeks without issue.

I thought about replacing them with Zwave + switches, but the Zooz ones I bought don’t have color changing plates. These need to be black since they are in my theater.

4

The switches I have are newer z-wave+