Am I missing how we get enable device health in the new app or is not available? I searched the community and can’t seem to find any conversation about this. I miss it for the purpose of the SHM not going off at 3a due to batter issue in a motion sensor.
Device health is enabled by default and there is no way to turn it off in the new app. It does not send push notifications, though.
Bummer…so you have to actively check battery health…man that’s a bummer. I liked that feature. Thanks for your response!
actually, low battery does send push notifications. I think it’s a fixed value where anything below 15% sends a push notification once a day.
I’m not sure it does…what prompted this thread is all my Iris motions show 0% and I have an open case for it. You have any? Battery Health working? Seems to coincide with the maintenance today but call me a pessimist.
i’ll try and capture a screen shot next time I get one
I got notifications starting at 15%. However, I also had some batteries die while reporting over 15% so I never got the notification. These were on Samsung contact sensors. I think there are still some issues in ST’s battery reporting.
Here’s the notification. I have noticed I think they stop once the device is totally dead and not reporting any more. And as @Paul_DeFeo said, this all relies on the DTH properly calculating the remaining %.
Thanks…I had this exact instance happen last week around 245a where the alarm when off and when I checked it was a motion sensor that had no juice left…this wasn’t the first time the issue has happened but I was the first time I can remember not getting some indication that the battery was dying. Fingers crossed support figures out the Iris motion battery issue.