Developers account

[lee_smith]

Hi I have sighed up for a developer’s account using my smartthings account details but it is saying I do not have a hub are eny smartthings am I doing eny thing rong as when I go in to my smarthings account it’s all ther

[jkp]

Try logging into https://account.smartthings.com

[lee_smith]

Hi that just sent me to my samsung account and I carnt see eny thing on ther on smartthings

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

Do you use the SmartThings App from the Play or App Store?

Also reference:

FAQ: How to find out what "shard" (cloud slice IDE URL) your Account / Location is on?

When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers. SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App! Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention. Update: The URL: https://account.smartthings.com should take you to your correc…

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

Interesting this one. For testing purposes we have multiple locations and hubs around the world.
When I logged into this, it took me to the european site by default. One had to click on the location to get you to the location of your choice and correct ‘shard’

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

@RBoy

For testing purposes we have multiple locations and hubs around the world.

When I logged into this, it took me to the european site by default.

Do you have multiple Accounts?

The “https://account.smartthings.com” is only able to direct you to the “correct” Shard if all your Locations for your Account are on the same Shard…

[RBoy (www.rboyapps.com - Making SmartThings Easy!)]

One account multiple locations. Each on a different shard (URL)

[tgauchat (ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy)]

@RBoy

One account multiple locations. Each on a different shard (URL)

Right… well then, the “https://account.SmartThings.com” has no idea what Shard to land you on!

The old instructions I posted in FAQ about going to “My Locations” and letting it redirect you to the correct Shard still apply.