Sorry for the delay in response guys, thanks for joining in. From the logs it doesn’t look like it is connecting to the device per the log “debug Network is not connected”. Its really odd why using the Echo works…
We can try a couple things.
I do remember there was an issue with the 192.x.x.x ip addresses in the previous versions, take a look:
You can try that first, but if not try the below:
Remove the smart app and device type, then try adding back and see if the issue is the same.
Reset the thinking cleaner module back to default and reconfigure. (This may require you to reach out to thinking cleaner to make sure the firmware gets updated, I always have to)