Hi all, first time posting here and forgive me if this is expounded on elsewhere. Have scoured Google with searches like: “honest opinion of Smartthings” or “Wink 2 vs Smartthings” and have received good information, but mostly from advertisers paid to recommend one or the other.
Here’s the deal. I currently live with four Google Home minis, two Nest thermostats, a Ring video doorbell, two TP-Link HS200 switches, and about about a dozen Sengled Element classic bulbs. (I also have about a dozen old SMC door sensors from a previous Xfinity Home setup that were left behind that I’d love to integrate, but I gather I’m SOL on those no matter what)
Will definitely expand at some point (next up is some sort of smoke/CO alarms), but just bought a home and dipping my toes in slowly. My question is around a hub…specifically which one?
My roommate has a Wink 2 that I currently use. He bought it a while ago and I have had my devices connected to it just fine with no issues for the past 8 months or so. I have some simple automations set up and they work well. Problem is he is soon moving out and I will need a replacement.
I know that ST will support the Sengled lights and Rind doorbell and there is a custom app for Nest (not sure how clunky it is), but as far as I am aware there is no support for the HS200 switch; however, I’d love to find out I’m wrong about that.
That said my main reason for posting here is to get solid feedback on the ST. I’ve read a lot about unreliability of the service and how clunky it is to set up. I know it will not be as “user friendly” as the Wink app, but I wanted to find out if the complaints of reliability are still an issue. I know the “big crash” happened a year or two ago and wondering how things are currently? Given my setup mentioned above is ST worth trying out or should I just stick with the Wink? In over eight months of using the Wink 2 I’ve not had anything like a device dropping connection or any of my robots not working. Seems that is a common theme with ST so I wanted to talk to actual users and get some clarity.
Sorry for the lengthy post and if it wasn’t categorised correctly!