Hi, my Hub has not yet been upgraded to support Edge Drivers, hence I am loosing more and more functionality of my devices. Any idea how to get the Hub updated?
The hub is model ET-WV523
FW 000.029.00009
V1.2.00.3040
Would be great to hear thoughts/support
That is a now discontinued hub model (the 1st generation that was also a WiFi router, Connect Home, which was replaced with the 2nd generation with plume). To be honest, I’m not sure if that is going to be updated or not. 
You’d need to open an official support ticket to find out. That’s a UK model, right? Try email from the following page. The first people you reach will just be a general Samsung employee probably won’t know anything about smartthings, but stick with it, and you should eventually get escalated to engineering staff.
If I’m wrong, and that’s a US model, use the following page instead:
Let us know what they say.
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