nathancu
February 12, 2021, 9:35pm
4
You shouldn’t have to delete ANYTHING. In fact it may make your life difficult.
As to HOW to repair routes - both processes are in this post from @JDRoberts A Guide to Wireless Range & Repeaters - Wiki / FAQ - SmartThings Community
How to delete a ghost --ONLY if this is an actual ghost, meaning how to clear a device ID out of your system that’s no longer associated with any Device - the process is basically the same for ZWave or Zigbee Just ZWave has 2 digit Hex numbers and Zigbee has 4 digit IDs
If you get those with an ID rather than a device name, this is most likely an orphaned device - you can check in My Devices whether you actually do have a device with that ID. If not, you can remove it by following these steps (I just did that to remove the ten or so orphaned devices I had and after three more network repairs, I was able to get the network repaired without any errors):
Go to My Devices
Click “New Device” at the top right
Enter some obvious name (I just used “Trash”), put the orphaned network ID into the “Device Network ID” field, select “Z-Wave Device” as the type, and select your location and hub
Click “Create”
In the mobile app, go to this newly created device (you might have to refresh the device list), select “Edit Device” and force-remove the device
This will rem…