Can't create lighting automation in WP app


(Gabriel Gesto) #1

I had a problem creating a lighting automation, I don’t know if this is the right place to report, but here is the description:
I wanted to create a lighing automation, but in the creation step, the application fails with an "Error: Connection failed.
I made the following steps:

  1. Dashboard -> Add
  2. Go to SmartApps
  3. Got to Lights & Switches
  4. Select Control and automate Lights and Switches
  5. Tap New Lighting Automation -> Error: Connection failed [Red banner]
    I tried it several times and always fails with the same error.
    I tried it in my wife’s Android phone and it works ok.
    I hope it can be fixed soon.
    Thank you.
    Gabriel

(Brian Steere) #2

@gabrielgesto Can you send a report to support@smartthings.com? They should be able to help you out. It’s possible the SmartApp depends on features only available in the new iOS and Android apps, but I’m not sure.


(Gabriel Gesto) #3

Ok, I’ll do that, thanks!
Gabriel