I’ve got a couple of battery-powered devices (like a Philips Hue motion sensor or various sensors and switches from Aqara and Smartthings) connected to by v3 hub. Unfortunately, the battery indicator seems to be not working at all. I’m using some of thoses devices for over 5 years and the battery status provided inside the ST app has never dipped below 100% - which, for obvious reasons, can not be true.
Has the battery status indicator ever properly worked for you? Is there some setting I’m maybe missing?
I’ve got 16 battery-powered devices. All are Zigbee. About half are Aqara Zigbee devices connected to an Aqara hub and bridged to SmartThings via Matter. I just poked thru most of them and see various battery levels.
I have been notified about low battery levels in the recent past via the dashboard tile for low battery levels. I’m not aware of any settings that affects monitoring battery levels.
Thanks for your feedback. That’s really strange, since I’ve been using those devices for years and they still show up with 100% capacity. Maybe I’d need to reset the whole setup to get this working?
I have a variety of battery powered Zigbee and Thread buttons and sensors from Aeotec, Frient, IKEA, Heiman and Sonoff. All of them report reasonable battery levels, with the exception of a very new Sonoff outdoor temp sensor that isn’t quite correctly supported yet.
A CR2 in a Samsung moisture was showing 100% when it lost connection (as soon as a new one as put in it flashed green and reconnected). I’m powering an old presence sensor with 2 fresh lithium AAs in place of a CR2032 and that has been showing 25% from day 1 and not moved since.
Yes indeed, the quality of the indication is a mixed bag. My smoke detectors for example report much lower battery when the room is cold. The IKEA buttons appear to report half the actual value, starting at 40% when fitted with rechargeables.
Some of these symptoms are device firmware bugs, some might be device drivers not reading status correctly or more often. Then there’s also the general struggle with physics - cold batteries do have less strength.
The overall mechanisms in ST appear to be intact; I’m also getting low battery warnings from the ST app in a useful manner. Battery status also maps through to Alexa, which then proceeds to remind me I need to order new batteries (from Amazon).
Are these Zigbee or Z-Wave devices?
Have you seen the battery reports in the driver logs when you onboard the device to see what the device sends and how it is converted?
I’ve seen that some devices require special handling of the value reported by the device.
I’d like to see the device’s details before getting those logs. So, please provide support access to your account and share their device names
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