Automations not working, presence wrong

[sidjohn1]

Poll: Mobile Phone as a Presence Device with SmartThings

Continuing the discussion from Migration to V2 - Hurdles and Best Practices: Hey guys! We would like to learn more about how mobile presence does, or doesn’t, work for everyone. Please select one of the options below. Poll: Mobile Phone as a Presence Device with SmartThings poll If your experience is either really great or really poor, we also would appreciate any additional information you can provide. Please select an option in the poll and then respond with the following details in the thread. We want to gather information for whom it doesn’t work. Mobile Device: Mobile device OS version: If Android: GPS level: (high accuracy vs. battery saving) Level of Geo-Fence accuracy: (High, Medium, Low) Does your phone connect to your wi-fi: SmartThings App Version: This is a fact fi…

this may help

FAQ: How to troubleshoot mobile phone presence issues

I don’t know if this has been covered already or if it has been all put in one place. But, as an IT Director, I feel the need to build an FAQ! Does your phone know where it is? This is how you test to find out! So, you have a fancy smart phone in your pocket/purse. Does that piece of metal and plastic truly know where it is? Are your locks and lights not coming on when you get home? Is your house going into away mode when you are still home? Here is a quick test to see if your phone can read a map! Set a Reminder for when you arrive at home (obviously make sure your phone knows where you live!). If you have issues with SmartThings thinking you are leaving home but you are still there, set a reminder for when you leave as well. Did it work? If you get home and your rem…