Automations not working, presence wrong

[SH-Rick]

I am experiencing something new today. I haven’t changed anything, but an app “Nobody Home” has been failing to change my status from Home to Away. Additionally, the presence indicates no one is home, even when I look at my individual mobile presence and it clearly says I am present. The problem is I have motion sensors set up to notify me of motion after I leave. They are going off all the time now and push notifying me.

I found where to set the status to ‘Home’ manually (side note, disappointed in the way that changed from the old way) as a temporary solution.

Anyone else seeing this?

[sidjohn1]

Poll: Mobile Phone as a Presence Device with SmartThings

Continuing the discussion from Migration to V2 - Hurdles and Best Practices: Hey guys! We would like to learn more about how mobile presence does, or doesn’t, work for everyone. Please select one of the options below. Poll: Mobile Phone as a Presence Device with SmartThings poll If your experience is either really great or really poor, we also would appreciate any additional information you can provide. Please select an option in the poll and then respond with the following details in the thread. We want to gather information for whom it doesn’t work. Mobile Device: Mobile device OS version: If Android: GPS level: (high accuracy vs. battery saving) Level of Geo-Fence accuracy: (High, Medium, Low) Does your phone connect to your wi-fi: SmartThings App Version: This is a fact fi…

this may help

FAQ: How to troubleshoot mobile phone presence issues

I don’t know if this has been covered already or if it has been all put in one place. But, as an IT Director, I feel the need to build an FAQ! Does your phone know where it is? This is how you test to find out! So, you have a fancy smart phone in your pocket/purse. Does that piece of metal and plastic truly know where it is? Are your locks and lights not coming on when you get home? Is your house going into away mode when you are still home? Here is a quick test to see if your phone can read a map! Set a Reminder for when you arrive at home (obviously make sure your phone knows where you live!). If you have issues with SmartThings thinking you are leaving home but you are still there, set a reminder for when you leave as well. Did it work? If you get home and your rem…

[ranman (Ran)]

Edit. Mine is working correctly.

[freakslick (Nick)]

I have it opening the garage when my wife gets home and vice-versa. But lately, when she leaves and closes the garage door, ST states that she has left and then states that she arrived, thus opens the garage door and leaves it open. Because of this, I just went ahead and bought a presence sensor instead.