All moisture sensors, lights and motion sensors off line

[jkp]

Many zigbee devices randomly go offline, network very unstable

I am using approximately 50 zigbee devices in my home. Most of them are smart lamps that only go on/off, but also quite some other devices. Out of these devices: The smart bulbs/lamps randomly go offline. every few days, one or two lamps turn offline, not always the same lamps. i need to cut the power and give it back in order to put them online again. often the whole network crashes. no device responds anymore, and sometimes a command i spammed to try to make it work, suddenly is executed many times, as if the hub v3 is executing a backlog of commands suddenly. sometimes i have to restart devices to make them work (they dont show offline like the smart lamps) and sometimes i have to restart the hub v3. Do more people experience these issues? I am getting really fed up with the stabili…

Aeotec Hub will not stay connected to zigbee devices

Hi, everyone. Please, when this kind of issue happens, you need to send the Hub logs right away so they get uploaded to the server and the team can take a look without the fear of losing them since they get deleted every 12 hrs approximately from the Hub or even less depending on how many devices are connected and how chatty they are. In the IDE, enter “my hubs” Enter the corresponding Hub and go to “view utilities” Click on “send” below “send hub logs” Note: Logs get lost as well when we reboot the Hub so, if you already did that and devices haven’t gone offline yet, the current logs don’t have information about the issue anymore. After you send the logs, please provide support access to your account: Confirm the email account registered in the forum is the same one you use for S…