Hi, @Dunlapjc
Sorry that you have experienced that. Our team normally doesn’t get involved in user issues until they get escalated, but as we see several reports here, we created a ticket and presented it to the engineering team.
Currently, I see 25 devices offline in your account, I found one that was updated recently (Basement Addition #3) and I requested the Hub logs as well hoping the offline event is included there, but if you notice that another one goes offline, send the Hub logs from the IDE and let me know the name, please.
1. In the [IDE](http://ide.smartthings.com/), enter “my hubs”
2. Enter the corresponding Hub and go to “view utilities”
3. Click on “send” below “send hub logs”