SO I went to edit one of my devices and got this. Even if I go to edit it and change nothing and hit update I get this error. Is something going on?
working fine for me
Hmmmm. Just tried to create a device and I get access denied
We’re sorry, but you are not authorized to perform the requested operation.
Unable to update DTH
logged out and logged back in and everything seems fine
Take that back. Still cant create a new simulated deviceSome how my account is hosed
I just had the same problem. Contact ST support. They had me log into the IDE in an incognito window in Chrome and that worked!!! There must be a cookies/browser data issue in Chrome so I’m going to clear data (when I have a chance) and that should clear it up. So, if you can log in and create a device in the incognito window, you know it’s a browser issue.
I had the same issue yesterday (US Account)
I’ve had these issues as well. Specifically, not being able to update a SmartApp’s settings, editing an existing device, and adding a new device. And they’re intermittent - every once in a while it works, but usually I get the error. Per @Ryan780’s comments, I tried using a Chrome Incognito tab, and that worked for me, too!
I did contact SmartThings Support, but so far they’ve only suggested logging out and back in, which I’ve tried a zillion times but doesn’t help. Seems like so far they don’t know what the root cause is.
If using Chrome browser, use another. Chrome can have some session issues.
use an Incognito tab in Chrome to login to IDE and that should resolve the issue.