Access denied - don't have authorization to edit devices

[jkp]

https://account.smartthings.com is the URL that will forward users to their appropriate shard. In your case, it appears it is NA04.

the graph url was the original url when there was only one shard but it does not automatically forward users to their shard so it can cause problems. You can get around that by clicking on Locations when you login and selecting your location. But again, not recommended because most users don’t realize they are on the wrong shard by default.

FAQ: How to find out what "shard" (cloud slice IDE URL) your Account / Location is on?

When SmartThings went for sale in the UK, they added the first of what will be many “shards” to split the SmartThings Cloud workload into multiple, somewhat independent, clusters of servers. SmartThings automatically replicates a lot of stuff between the shards when they deploy updates and so on, but if you are doing development and you Publish “For Me”, then you need to be sure to be logged into the correct shard, or your self-published SmartApp or custom Device Type Handler will not work. You won’t find it in the mobile App! Eventually you may not need to know your shard. Eventually, SmartThings may make this process automatic and when you self-publish, it will go to the “right” shard without intervention. Update: The URL: https://account.smartthings.com should take you to your correc…