SmartThings Community

Zooz Z-Wave Plus S2 Double Plug ZEN25 with USB Port

(Alex) #21

My comment on not holding one’s breath was referred to ST :slight_smile: They have so much on their plate I’d be pleasantly surprised if they were able to deliver within the prospected time-frame.

1 Like

(Jimmy) #22

They’re currently working on the Zooz Power Switch and Outdoor motion sensor, so may not be too far in the future.

2 Likes

#23

The full product line has been submitted for integration and the SmartThings team seems to be committed to adding everything as soon as possible so we’re feeling good about this so far.

3 Likes

(Martin) #24

I am having trouble automating my ZEN25 Have the Double Plug set to come on at a certain time yet it never happens. Furthermore looking at live logging tonight I found this:

Any help please.

a43e6ec 10:05:03 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:05:03 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:05:03 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:05:00 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:05:00 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:58 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:58 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:58 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:57 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:57 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:55 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:55 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:54 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:54 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:54 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:52 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:52 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:52 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:51 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:51 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:49 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:49 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:48 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:48 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:48 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:47 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:46 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:46 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:45 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:45 PM: debug Zooz Double Plug - power is 14 W

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:43 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:43 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:42 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:42 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:42 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:40 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:40 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:39 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:39 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:39 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:37 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:37 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:36 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:36 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:36 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:34 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:34 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:34 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:33 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:33 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:31 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:31 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:30 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:30 PM: debug Zooz Double Plug-USB - switch is off

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:30 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:28 PM: debug Zooz Double Plug-USB - switch is on

2819c68f-b5c5-465b-bfd5-23ac4a43e6ec 10:04:28 PM: debug Zooz Double Plug-USB - switch is off

0 Likes

(Tony Fleisher) #25

Not sure about the automation, but it is possible the flood of events is preventing the switch from receiving or handling the on command.

You should Contact zooz/@TheSmartestHouse support. I was seeing the same repeated usb events. The Smartest House support (mailto:info@thesmartesthouse.com) said that they had never seen this issue before, and have asked me to send the unit in to them to investigate.

0 Likes

(Tony Fleisher) #26

Do you have anything connected to the usb port when the usb events are happening?

0 Likes

(Martin) #27

There is a Samsung qi charging pad plugged into the USB however, nothing was charging at the time.

0 Likes

#28

Hi Martin, when you say that nothing was charging, do you mean that nothing was plugged in to the port or that the pad was fully charged? Sometimes a connected device will charge (turn the port off), and then start charging again right away after it depletes some of the power (turns the port on), and so when it’s almost charge, it will create this type of report loop. That’s why it’s recommended in the documentation to turn the charging device off.

We should also have a firmware update that will allow you to disable reports and minimize auto reports significantly so you can mention it when you’re troubleshooting with Zooz support.

0 Likes

(Martin) #29

The qi charging pad is one that you can just set a compatible phone on and it wirelessly charges. There was nothing on the pad.
I did unplug the pad and all reports for the USB ceased.

0 Likes

#30

Hi Martin, thanks for clarifying! The pad itself probably uses a minimum amount of power which was causing the USB port to report the changes. The way it works is that it measures current of connected devices, if current is detected, it reports on, if it’s not detected, it reports off. That’s why to get reliable reports it’s best to use the port as a charger directly with charging devices turned off.

0 Likes

(Kevin) #31

I agree that the 3 reports per second was killing your z-wave network which is most likely why it was unable to control the switch.

0 Likes