RBoy
April 28, 2020, 2:35pm
3
Good deal but keep in mind that any new YRD110 pairing may not provide push notifications due to an internal issue with the way the hub associates with the lock while pairing.
@clifster @eyegirl @pirouz @RB03 @Rubin_Chen @TomSBos @Trakkasure
ST was kind enough to have a lengthy detailed conversation with me about this issue. Without going into technical details, ST is aware that there is a problem with some locks and the auto encapsulation feature. Thankfully now there is a temporary “workaround ” and a potential permanent “fix” that we discussed in detail. Unfortunately since not a lot of people have brought up the issue the permanent “fix” is not a priority.
The best way at this time to get notifications working again on the BE369/FE599 locks is:
Send an email to support@smartthings.com ; tell them you have a FE599 or BE369, that you aren’t receiving notifications/updates from the lock and request the “association workaround”. They will send the “association…
1 Like