So I’ve had SmartThings for a few years now and in the past few months has become largely unresponsive. The SmartApps still work…turning lights and things on a sunset and off at a certain time but most of the time one or more of my devices show “unavailable” and I am not able to control them manual…

[image] JDRoberts: I always believe somebody who tells me they’re having a problem, even if I haven’t seen any sign of it. Well… I believe them too. But, daaammmn this is depressing to hear. :crying_cat_face:

My lights which are mostly GE/Jasco switches or dimmers say “unavailable” all the time. I then have to go in on the App and refresh, press on/off multiple times to get it working again. Sometimes I do have to unplug. And my Evolve garage door opener stopped working completely so I had to delete it a…

[image] gores95: My lights which are mostly GE/Jasco switches or dimmers say “unavailable” all the time. You’ve probably already tried this, but just in case, have you tried turning off the device health check? That’s a fairly new feature, and it has caused some problems for some people. htt…

Turning device health offmdefinitely stablized my system. With it on my ST motion sensors kept disconnecting… and I had to readd them.

My issues with device health has been with mosting z-wave going offline but it is zigbee devices more often. But it is more than just devices going offline, the system is just randomly goes slow on smartapp execution some days, I have had routines have devices go unselected (like it used an old conf…

[image] JDRoberts: It isn’t affecting everyone but the people who are affected are pretty seriously affected. How is that? Why would it not affect all systems if the assumption is that it is software related? Possibly new software not installed throughout user base?

[image] danfelix: [image] JDRoberts: It isn’t affecting everyone but the people who are affected are pretty seriously affected. How is that? Why would it not affect all systems if the assumption is that it is software related? Possibly new software not installed throughout user base? …

Hi, I echo your sentiments… I thought ST was stable and solid, but as I added new devices through out the weeks, its starting to fall apart at the seams. Its firing off routines even though i’m “at home” in bed, its executing “Johnny” just arrived, lets turn off the alarm and open the garage door……

My ST setup has also went to hell in reliability after the last update. Door sensors are reporting door open or close hours later, motion sensors randomly work. I have resorted to putting a mechanical light timer to reboot the hub every night at 2am to get some reliability back. This past wee…

WTH happened to my great SmartThings system?

Devices & Integrations Connected Things

BenT (Ben T) June 9, 2017, 6:45pm 11

Same problem here. My Z-wave in-wall dimmer is literally 15 feet from the Hub and it is showing unavailable right now. Yesterday, it was a different switch.

Odd Problem with GE/Jasco Z-Wave in-wall switches loosing link to SmartThings

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WTH happened to my great SmartThings system?

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