I am new to smart things. I have stuff working, but I am really sad that there is no app for the computer. I knew this going in to it but I hoped it wouldn’t be a problem. I can’t seem to stand having to setup everything using my phone. Given I am a very tech happy person, I am actually surprised this bugs me as much as it does. Maybe it is due a little to the performance of the app… I am using an lg g3 and the app is sluggish and crashes periodically. Maybe my phone? or Android version?
Everything I have bought is still under the return policy so I can return it (Hub, 5 multi, 4 pressence, 2 motion, 1 drop cam, 2 lfm-20, 4 hue bulbs, 2 wall switches, honeywell thermostat, fortrezz siren, 2 mini motes) well over $1500 of stuff. I have high hopes for adding more but I am so worried that there will not be a desktop app ever. I am kind of in the return or no return phase… I need to commit to this awesome tech or maybe sit on the sidelines a bit longer… seeking help from the community.
I saw a post from an ST rep that said it was coming soon but the post was from last year. Several months ago. Can anyone let me know if it is really coming anytime soon? I think I need just a little nudge of hope here… Month or 2 would be fine.
This is by far my biggest frustration with the system.
Other things I am struggling with are:
Switching modes on the phone is not intuitive for my kids and wife. I have the alarm setup with home and away modes… switching between them is not intuitive at all on the ST app and instead of my family being excited by all this new found tech, they are cursing me and telling me it is all silly. A simple app on the phone to switch modes and see what mode the house is in would solve it. I am using smart alarm but apparently it can’t show buttons on android. My family needs to launch st, click the dashboard thing at the top to scroll left, click the sentence that says the mode and change it. If we are being forced to use smartphones only for controlling st… I would at least expect a simple couple obvious button approach to changing modes???
I cant add the mini motes, as soon as I do the siren goes bonkers and goes off on its own. I have removed and readded things in multiple ways to surmise it is the minimotes causing it. I am not using them now and the “alarm system” works great. I guess Ill try to return those unless someone can let me know any tips.
Using mobile phones as presence sensors seems to be a complete mess. It says we are home when we aren’t… it says we are leaving when we aren’t… I turned those off.
These issues though I see as little paper cuts that are typical for us early adopters. The lack of a desktop app scares me because not only does it bug me, it seems like a strategy decision by ST that they may not be working on solving any time soon. From what I can see, they are thinking the app strategy is just fine… and I suppose it is for most people.
I am truly loving the system.