Have your automations begun working lately or are you still having issues?
I was having the same problems for months - it seems to have corrected itself for me about a month or two ago but no idea why, nor was support helpful when I was in touch with them. It was as though I was the only one having issues and all they did was make me send a ton of info/screenshots only for them to ask me to try reinstalling the app -_-.
Anyway, I hope it had begun working for you as well and that it continues to do so for us both!
I had a number of location-based automations that control security modes, lighting, etc., which was primarily for my own peace of mind while my dog is home alone. They kept disappearing whenever I’d create them (which was way more annoying than the Classic app because I couldn’t mass select devices and had to individually add like 30 things), and for a while they didn’t even work properly or at all. Sometimes they would appear to execute based on notifications, but then I’d walk in and my alarms would go off because it didn’t actually change the security mode… and that would happen like 30-60 seconds after I had walked in, which is incredibly slow in the event of a break-in.