Updates to the SmartThings Platform

[JDRoberts]

@h0ckeysk8er

Please tell us how we can diagnose/troubleshoot the issue. I’m tech savvy enough to get into low level details and would be happy to provide diagnostics and logging info to help track it down.

Again, I’m just another customer who happens to be affected. To talk to a staff member who is tracking the issue, see the following thread. (The topic title is a clickable link)

New SmartThings Alexa skill (2020)

Hi all, I wanted to address some of your questions and comments: *We are aware of the issues with events not triggering for motion sensors etc and are currently testing a fix. I’ll let you know when fix is out so we can confirm that everything is working as expected. *If you decide to switch to the new skill, you should not have to forget all devices in Alexa app before relinking. *“Hopefully, the new Alexa skill will live sync devices better than the old skill does” New skill reports any changes in SmartThings app to Alexa immediately. However, sometimes the Alexa app lags a bit in updating the state visually. *Blinds are supported and can be set using 0-100%, there is currently no support in Alexa APIs to use more natural language like “open the shades”. If device only support open…