Complaints and critiques go in a different thread. From the first post here:
There’s been a lot of discussion about the negatives of the new app, so I thought I’d start one about the positives. Who knows, maybe there is some SmartThings dev out there that is having a bad day and will read this and feel better Feel free to add your feedback and let’s keep this thread positive!
And here’s the thread where you can post your critiques: