ST Deceptive Marketing / Due Dilligence

Forgot to mention if the Sonos integration works, Bobby.

[quote=“Robin_Wynn, post:37, topic:36440”]
we were under the impression that much more was done locally than is actually the case.
[/quote] Maybe the same happened to you, Robin, when looking up for specs, you read this? https://support.smartthings.com/hc/en-us/articles/205956960-What-happens-if-the-power-goes-out-or-I-lose-my-internet-connection-

When I read that FAQ back in October, it stated that MUCH of the processing was to be local with the V2 hub. I even mentioned it here: When is local control coming? - #7 by rdelavega
Only now did I realized that they went ahead and changed it, which I appreciate them doing that and not lying to more people, but and acknowledgement from them would have been nice.

After living with ST for over 3 months and coming here for 5 months, I do have to agree with Terry (@tgauchat) that all the media managing and marketing side of ST is… shady??? Since the V2 release the platform has been unstable or down for so long, that you would think something would have shown in the “tech” media. But no, ST is still Cnet’s #1 recommendation for HA, and the only cons they note is that the app is not easy to manage. And you continue to find articles from other sources, like the one Bobby found on Engadget. Hell, we even saw the other day how Bruce said he no longer trusted ST for some of his setup.

To be fair with ST, after all the mishaps that have happened and their false claims being brought to light here, they have been very careful of what they say and no more promises have been made around here. You don’t even see the usual people anymore (Ben, April, Alex, etc.). This makes me (or wants me) to believe that they are all hard at work to make the platform better.

What has really been odd about all this, is that I still have my Wink hub (company that filed for bankruptcy and was acquired by the company they owed money the most) controlling my Lutron dimmers. Sure, they don’t have local control and have a lag, but never have they failed me to run on a schedule. Go figure.