[solved] Problem Using Qubino Flush Shutter DC to control window blinds, "A network or server error occured. Try again later"

Devices & Integrations
#1

Setup:
Device: Qubino Flush Shutter DC
Model: ZMNHOD1
Custom device handler: https://github.com/kjamsek/SmartThings/blob/master/DeviceHandlers/Qubino/FlushShutter/QubinoFlushShutterDeviceHandler.groovy

Problem: I am trying to control my window blinds(separate tubemotor) but I am stuck with an error message when I try to change the state of the blinds.

When I try to change the state of my window blinds, in the smartthings app, I get an error pop up saying “A network or server error occured. Try again later”. I don’t get any output to the motor I am trying to run. I have checked and there is no problem with either the motor, power supply or network connection.
The flush shutter is conected on Q1 & Q2 to the motor and + & - to the powersuply.
I can trigger the motor by closing I1 or I2, but I have no luck trying to trigger it with a scene.

My solution:
Custom handlers does not seem to work for me.
Instead I used the “Z-wave switch” handlers that are default handlers in the app.
I was also using a second acount to add the device when I got the problems. When I added the device with my main acount I had no problems.
So I dont know wich of the two things caused the problem, or maybe both of them did, but after aplying these things it started working for me. So either the handler or access/authorisation was the problem.

This solution needed me to calibrate the motor it self and not the flush shutter

#2

I’m using a different device handler for my Qubino (ZMNHCD3). I use it to trigger a motorized curtain to open/close. The only issue I have with the Qubino is that sometimes when I trigger an open or close, the device clicks like it’s about to trigger the action, but nothing happens. I actually installed a light switch in the box with the Qubino so I can cut power to it and restore (almost like a reset for the device). Otherwise, it works perfectly.

Qubino Flush Dimmer

  • Device Handler
  • Version 1.0
  • Date: 22.2.2017
  • Author: Kristjan Jamšek (Kjamsek), Goap d.o.o.
  • Copyright 2017 Kristjan Jamšek

EDIT: Well it looks like you may be using the same device handler as well. Maybe mine is an older version? I haven’t updated it since I installed the device.

#3

One other thing you can try is to map the open/close to a button or scene to trigger it that way. I’ve had issues with the new SmartThings app trying to control devices directly. I am not a fan of the new ST app at all.

#4

I can trigger the motor by closing I1 or I2, but I have no luck trying to trigger it with a scene

#5

Do you have a button you can map it to, or perhaps use WebCORE? Does the app register the right state of the device? (e.g. mine will show open or closed). When you manually trigger it, do you see the power usage details in the app?

#6

I don’t have a smart button or WebCORE(will look into this in the future, it sounds interesting). ST does not show any status (not closed, open or power usage) and when I trigger it manually I get an errormassage saying: “A network or server error occured. Try again later”

#7

Perhaps try a different device handler and see if it works?

I found that link here: https://www.thesmartesthouse.com/products/qubino-z-wave-plus-flush-shutter-module-zmnhcd3