SMC Zigbee Devices (Xfinity Home)

I hate to put a damper on things but I received this email reply from visonic.

Russell,

The SMA sensors only work with specific panels used by certain cable companies for their own installations, so it will not work with the Smartthings hub.

Regards,

Curtis Jay / Technical Support Team Leader

I hope he is just saying that because they sell these to cable providers but I don’t know what we can do to try and force them to work.