There are glitches every week or two of different kinds. Usually of the “it worked on Monday, I haven’t changed anything, and now it doesn’t work” sort.
Some of us have been trying to figure out how to approach an FAQ on what works during outages, and it just isn’t possible because there are too many tiny details that matter.
So if you need help coming up with a plan for dealing with outages, just start your own thread under projects and describe your exact setup and there will be lots of people who will be glad to help you brainstorm a solution for your specific needs.
https://community.smartthings.com/c/projects-stories
Make sure you specify which hub you have, because there are some important differences. In particular, the now discontinued ADT/SmartThings security panel has a number of features that the other SmartThings models do not with regard to dealing with outages.
Also, it helps if you can indicate what kind of budget you wi…
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You’ll find lots of discussions in the forum.