Hello, I recently purchased and installed the SmartThings Link for my Nvidia Shield TV. I bought the package with the lights and motion detector. Here’s my situation.
I got everything set up and the motion detector installed with no problem. A few hours after setup, the app was telling me the Hub was offline. I rebooted the Shield TV, and everything came back online. Then, a few hours later, the Hub went offline again. It’s been 4 days, and the Hub is offline more often than it’s not. Sometimes, it will come back online on its own, but when I reboot the Shield TV, it comes back on every time, albeit only temporarily.
I’m using an ethernet connection on my Shield TV, not WiFi. I’ve also updated my Shield TV to the latest software (Hubcore 0.17.112), referenced in this thread https://community.smartthings.com/t/smartthings-link-not-working/103131/3