another update has been released
Just installed it. But so far canât see any differences.
You didnât notice History and Routines have swapped positions in Device tiles
Not sure if youâre just playing or what, but I donât think they swapped for me. History was always bottom right, routines bottom middle. Still that way.
Since the last update, Iâve been getting an anomaly on some of my custom Edge temperature devices. They show the temperature with the word âConnectedâ on the back of them in the device tile.
Anyone using custom Edge temperature devices and see this?
Thanks.
I actually just got signed out on my iPad for the first time in a long time. Thankfully, when I signed back in all my room and device orders had persisted. Maybe it has been that way for some time but itâs been a long time since Iâve had a forced sign out.
I was just playing (I meant to put the sunglasses on that post )
Same
I found a change . In the previous version, temperature sensors that are on motion sensors didnât appear in the temperature/humidity up the top of the room. I mentioned this to @nayelyz in a thread a while back.
Itâs now fixed. Thanks @nayelyz
Hi, everyone.
For those that have in the dashboard view the temperature reading + âconnectedâ, please share the value that is shown for you in âPresentation IDâ when you enter the deviceâs details of the Advanced Usersâ App. Iâd like to see its configuration to see why it might be showing that.
oh, but in your case, the other groups are shown, the only issue is that âconnectedâ is attached to the main status, right?
I thought they werenât shown at all.
Correct. The only problem here is the additional âConnectedâ text.
Likewise, as @Nezmo the only problem is the extra text on all sensors, in this case a Tuya sensor on my patio
PresentaciĂłn ID
d010e46e-f77f-3856-8367-783b2eb01419
Thanks @Nezmo and @Johnnybegoode for the info.
Unfortunately, I wasnât able to replicate the issue, I created devices using the same device presentation and I didnât get the text âconnectedâ.
So, I need your help to get the mobile appâs logs and send them to us at build@smartthings.com to create the report for the engineering team.
For Android, we know of two options depending on what is supported in your device:
Open here
Option 1
- On your mobile device, launch the Phone app (where you make calls) and enter the code *#9900#
- On the opened page, click on âRun Dumstate/Logcatâ. Wait until it finishes and shows a message with the created file
- Then, select the option âCopy to SD card (Include cp Ramdump)â. When it finishes, it will show a success message.
- Share the file with us, please. There are two options:
- From your phone:
- Go to Files > internal storage
- Find a folder called âlogâ and search the created file there. Sample name: âdumpState_G950USQU8DUD3_202208162013â
The last part helps you identify it better because it includes the date and time when it was generated.
- From a PC. Connect your device to a PC and look for the âlogâ directory and find the generated file.
Option 2
For other Android devices:
1- https://www.youtube.com/watch?v=TLGcTtYUKBQ
2- https://www.youtube.com/watch?v=wUpIcCTI-1s
3- https://www.youtube.com/watch?v=4bo_QAl_VhQ
Welcome to the SmartThings Community, @Berb222!
In your case, you should report the issue to SmartThings Customer Support since itâs not related to a custom integration, this means you installed those devices using the existing controllers in SmartThings.
Details on how to contact them
Through the SmartThings Web page
- Enter this page
- Click on âSupportâ in the upper-right corner
- Check if the URL includes your region. For example,
en-us
here:https://support.smartthings.com/hc/en-us
- At the bottom, select âemailâ and describe your issue as detailed as possible.
- Click on âsubmitâ
From the ST app
- Open the SmartThings app
- Go to the menu tab at the bottom-right corner.
- On this page, select the option âcontact usâ and then go to âReport a problemâ
- Select the device types that have the issue and click âcontinueâ
- Fill up the form describing your issue as detailed as possible, and screen captures of the issue always help.
- Click on âsubmitâ. The Customer team will receive this info.
Via email
US: 1-866-813-2404
US: support@smartthings.com
UK support 0333 0000333
UK: support@smartthings.co.uk
CA: support@smartthings.ca
1.7.06
Sep 21, 2023
In order to provide you with better services, some features have been improved in the new version.
-
We have updated the flow for device onboarding for a smoother and easier pairing experience.
-
We are changing the name of âScenesâ to âManually Run Routines.â You can add âManually Run Routinesâ and âAutomatic Routinesâ under âRoutinesâ > âCreate Routinesâ
Changing âScenesâ to âManually Run Routinesâ seems to be one of those changes for changeâs sake. âScenesâ is pretty much universally accepted across many platforms, not to mention a previously understood concept for long-time SmartThings users. Would the team please re-consider this, @nayelyz ?
Just my opinion, of course.