I used Staples Connect for a couple of years until I got fed up with the lack of support. I am very satisfied that I finally made the jump to SmartThings, but like most people in my boat, I am missing the Lutron support.
I planned to work around that issue by adding StaplesConnect as a secondary controller for SmartThings and it worked pretty well, but only for Z-Wave devices.
All of my ST Z-Wave devices showed up in SC, including my Z-Wave deadbolts, but nothing else showed up. Is that expected?
I can control all of my Z-Wave lights/switches/outlets from within SC without issues, but I cannot control my deadbolts at all. When I look at the device info from within SC, I noticed that “isControllable” is set to FALSE, but I don’t quite know what that means or if it’s an issue, but it looked strange to me. My goal is to be able to use a Lutron Pico Remote in SC to control my deadbolt–is that doable (with any secondary controller), or is there something in the protocols that is preventing this?
I had planned to trick ST into “using” the Pico Remotes with this scheme, but it does not work. Should it work, or am I hitting protocol limitations?
- Configure SC to turn my bedroom light on when a Lutron button is pressed. Works well
- Configure Dim With Me in ST to adjust a couple of other lights when the bedroom light is turned on/dimmed/turned off. It seems like this portion of the scheme is what’s breaking down and I’m guessing it’s because SC is not reporting the states of the lights back to ST. Is there any sort of workaround? Maybe ST can poll the devices?
- Should I be able to add new Zigbee devices to SC? I realize that this is a better question for Staples, but they are utterly worthless. In general, do secondary controllers prevent themselves from adding new devices? When I try to add a new Zigbee device, it immediately returns and tells me no devices were found. Searching for a new Z-Wave device results in an error similar to “not master.” I can add Lutron remotes no problem.