Scheduler worthless

[Claudius2k]

I have been working with Smartthings support for almost 3 months with no solution. I bought the hub a year ago and it worked fine with scheduled times and sunup/sunset events. Until about 3 months ago when most of the event stopped working. I contacted support who told me how to ‘kick’ the scheduler. It did not work. They said they would look into it. I emailed agains and again. They responded but have no answers. I am very frustrated with this worthless paperweight. I can control lighting manually, but what’s the point? I am very disappointed with this and can not review it well.

Mark Call

[JDRoberts]

I feel your pain – – it has been seriously frustrating.

The one good point is that the company has been very aware of the issue and just today started rolling out a completely new scheduler, with a different infrastructure.

Here’s the announcement topic

New scheduler (Codename: Ticker) being rolled out

Hey fellow community members and developers! We’re doing it! The new scheduler (Ticker) is being rolled out to everyone as of now. We wanted to give you a quick note as to what to expect, what the new scheduler is, and what it isn’t. What is ticker? Ticker is our new scheduling architecture for SmartApps and Device Type Handlers. It has been built to be much more robust and scalable than the Cassandra scheduler we have been using for the last couple of years. We are really confident in it’s ability to improve scheduled actions on the platform. How do you know it will be more reliable? We first went back to the drawing board and really thought through this one and we are confident in the architecture. With ticker we have compensation jobs that check for any cron schedules that may have…

Let’s all hope this improves things!