Samsung Connect Home/SmartThings WiFi Hub Firmware Hotfix Notes - 0.47.12

Hi, @timmo, I saw your comment here.
As mentioned in the announcement, if you re-paired some Zigbee devices, it shouldn’t have affected you and the devices re-paired should’ve stayed connected, this should be investigated further.

Can you provide support access to your account and the name of a device that you re-paired and went offline after the fix, please?

  1. Confirm the email account registered in the forum is the same one you use for SmartThings. If not, please share it with me over DM
  2. Enable support access to your account:
  1. Go to the SmartThings Web (my.smartthings.com)
  2. Log in to your Samsung Account
  3. Select Menu (⋮) and choose Settings
  4. Toggle on Account Data Access
  5. Select the time period and confirm - In this step, please select “Until turned off”, once the team finishes, we’ll let you know so you can disable it again.
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